Change a User’s Password

The administrator or a privileged employee (Manage Users privilege is required) can change the password for a user’s account. They may have forgotten their password and therefore will need it reset.

You’ll need to search for your user again, by clicking

Menu > Administration > User

  1. Search for the user.

  2. When you find the user, click on their¬†name. You’ll see the basic details of their user profile.

  3. Click the Change password button. Now you can enter a new password and click Update.

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